Shield Plumbing & Trade
About us
Here’s how Shield Plumbing & Trade is giving the power back to Brisbane families in the home services industry.
Our values
What we stand for
Clear communication
We listen, and we communicate with respect, empathy and honesty. We respond promptly when contacted, and take our time to ensure quality interactions.
Integrity
We are honest, reliable and thorough. We are transparent about our costs and activities.
Care
Our clients don’t represent just a ‘job’. We value the human aspect, and strive to make lives easier. Working with us should be a pleasure.
Community
We believe everyone deserves high quality plumbing and trade services. We help those who need it most with our Pay It Forward initiative.
Excellence always
We take pride in our thoroughness and quality of work. We only choose suppliers, materials and equipment that serve our commitment to exceptional work quality.
Comradery
We are friendly and approachable, we have fun, and we respect each other.
Our difference
Why we’re different
You shouldn’t have to worry about unexpected costs; disruptive, drawn-out jobs; or whether you’re being taken for a ride. And everyone deserves to be safe and protected from costly incidents within their home.
That’s why at Shield Plumbing and Trade, we treat our clients’ homes as if they were our own homes: with utmost care and pride. It’s why we created our Pay It Forward initiative to help give everyone access to quality trade services.
We approach every job with equal thoroughness, taking care to understand exactly what needs to be done, so we can do it excellently the first time, and ensure our solutions are long term.
We’re polite, punctual, professional, and highly experienced. We want to cause minimal disruption in your busy lifestyle – in fact, we want to make it better.
You can count on us to keep clear, honest communication. Besides the fact we love a chat, we’re dedicated to ensuring you know what’s going on, and will take the time to listen to you, and understand your needs, budget and concerns.
In line with our impeccable service transparency, we offer fixed-price quotes only, so you’ll never be surprised by your final bill.
Get in touch with us today.
$0 Call-Out Fees
Fixed-Price Quotes
25-Year Labour Guarantee
Pay It Forward initiative for those in need
Combined 20 years’ trades experience
Excellent communication
For our community
We Pay It Forward: 3% Of All Sales
Everyone deserves to live safely and comfortably in their own home.
To help make our services accessible to all of our community, Shield Plumbing & Trade has created our unique ‘Pay It Forward’ initiative, which attracts 3% of our sales and helps us bring high-quality plumbing and electrical to those most in need.
Our team
Meet the team
Licensed Plumber, Founder
Matthew Grant
Licensed Plumber, Founder
David Shield
Testimonials
Verified Google reviews from our customers
We couldn’t make a real difference to the home services industry without your honest feedback. That’s why we welcome every opportunity to learn and improve our service.
If you’re considering working with Shield, our reviews might help you to understand what’s really important to us in business.